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Troubleshooting Android SMS

Fixes for Android SMS problems: temporary password rejected at first login and the app stopping in the background.

Symptoms and fixes

  • Temporary password rejected at first login: Re-copy it with no trailing space, then set a new password.
  • App stops running in background: Disable battery optimization for the Archive Intel app.

If none of these resolve it, contact Archive Intel support at support@archiveintel.com or (720) 637-0700.