---
title: Connect iMessage (iPhone)
description: Step-by-step guide to connecting iMessage on an iPhone to Archive Intel, including the Apple sign-in code and Text Message Forwarding.
---

[Skip to content](https://support.archiveintel.com/knowledge/guides/connect-imessage-iphone#main-content)

English - United States

Show submenu for translations

![paper logo](https://support.archiveintel.com/hs-fs/hubfs/logo-wordmark-spruce.png?width=1200&height=171&name=logo-wordmark-spruce.png)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English - United States
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Archive Intel Knowledge Base](https://44847417.hs-sites.com/knowledge?hsLang=en-us)
2. [Support Knowledge Base](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us)
3. [Connect a channel](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#connect-a-channel)

# Connect iMessage (iPhone)

## Link your iPhone's iMessage and SMS to Archive Intel with a one-time Apple ID sign-in.

## Before you start

You need your Archive Intel login and an iPhone with its Apple ID and password. Archive Intel does not store your Apple ID password; the sign-in is a one-time login.

## Steps

1. Log in to Archive Intel.
2. Click **Connectors**, then select **iMessage**.
3. Click **Connect account**.
4. Enter your phone number, Apple ID and Apple ID password, then click **Connect** (one-time login).
5. On the iPhone, tap **Allow** on the "Apple Account Sign In Requested" prompt. Do not click through the 6-digit code that appears afterward.
6. Type the code into the six boxes on the computer and click **Submit**. Keep the code popup open on the phone and do not tap OK until the code is entered.
7. Tap **OK** on the final confirmation popup.
8. On the iPhone, open **Settings**, search "Text Message Forwarding", select it, and turn the slider on (green) next to the Archive Intel server.

## What happens next

iMessage is now archiving. To choose which contacts are archived, continue with *Whitelist iMessage contacts (iPhone)*. If the status later shows Configuration Pending or Disconnected, follow *Reconnect iMessage*.

## Common problems

- Text Message Forwarding does not appear in Settings: contact support.
- Connection fails or Apple credentials are rejected: verify the Apple ID and password at iCloud.com before connecting.
- Contact Key Verification is on: in Settings tap your Apple Account name, scroll to the bottom, open Contact Key Verification and toggle it off.
- Wrong phone number selected: Settings \> Apps \> Messages \> Send & Receive. Confirm your number is checked and the correct Apple Account is listed at the bottom.

Need help? Contact Archive Intel support at support@archiveintel.com or (720) 637-0700.

- [Support Knowledge Base](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#main-content)

    - [Connect a channel](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#connect-a-channel)
    - [Whitelisting and reconnecting](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#whitelisting-and-reconnecting)
    - [Compliance: flagging, reviews and reports](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#compliance-flagging-reviews-and-reports)
    - [Troubleshooting](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#troubleshooting)
    - [Quick answers](https://44847417.hs-sites.com/knowledge/support-knowledge-base?hsLang=en-us#quick-answers)

- Home
- Products
- Pricing
- Blog
- Company

[![paper logo](https://support.archiveintel.com/hs-fs/hubfs/logo-wordmark-spruce.png?width=1200&height=171&name=logo-wordmark-spruce.png "paper logo")](http://archiveintel.com?hsLang=en-us)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Archive Intel